ABOUT THE CIGNAL PLAY
The CIGNAL PLAY and your viewing device registered/enrolled to the CIGNAL PLAY service (which is hereafter referred to as "Viewing Device") provide you with a method of accessing, through the CIGNAL PLAY user interface, programmes, films and other audiovisual or audio content, applications, information and/or services (called "Content" in these Terms) on your Viewing Device.
Because of the way the CIGNAL PLAY is set up:
Your Viewing Device, its functions, and features are the responsibility of the manufacturer and subject to the manufacturer's usage policy;
CIGNAL TV will only provide you with a method of accessing Content on your Viewing Device via the CIGNAL PLAY user interface;
Content you receive via the CIGNAL PLAY is made available to you by CIGNAL TV or by other people (which CIGNAL TV call "Content Providers" in these Terms), and such Content Providers are responsible for the scheduling and availability of any and all Content on the CIGNAL PLAY .
ABOUT CIGNAL PLAY AND YOU
CIGNAL TV and you: By signing up to use the CIGNAL PLAY service and agreeing to these Terms, you are entering into a legally binding agreement with CIGNAL TV, and accept full responsibility for use by you, anyone else in your household, and any third party, of your Viewing Device and/or the CIGNAL PLAY received through your Viewing Device. If you do not agree to these Terms, your permission to access or use the CIGNAL PLAY service is automatically and immediately revoked and you must discontinue use of the CIGNAL PLAY immediately. In these Terms, "CIGNAL TV, Inc.", "CIGNAL TV" or "our" refers to CIGNAL TV, Inc., and "you" or "your" refers to you as the user of the CIGNAL PLAY.
ABOUT THESE TERMS
What these Terms and Conditions cover: These Terms and Conditions cover our provision of and your access to and use of the CIGNAL PLAY.
New services: From time to time CIGNAL TV may offer new services through the CIGNAL PLAY. New terms may apply to these services and any changes to these Terms will be dealt with as described in paragraph 3.2 above. If there is any conflict between these Terms and any new terms, the new terms will prevail.
Terms of Content Providers: Because you can access via the CIGNAL PLAY, Content that is made available by Content Providers, the terms, and the pricing (if any) which apply to the Content shall be determined by Cignal TV. In addition to the pricing and payment of any charges, you must comply with any terms required by Content Providers (in addition to these Terms and Conditions) when you access the Content.
To use the CIGNAL PLAY, you hereby acknowledge that CIGNAL TV employs, maintains, and enforces efficient and effective access system, content security / protection, other security / protection features, and the related physical security and operational procedures. Further:
You agree that Piracy is prohibited by law, and that you will not engage in the manufacture, use, distribution or transfer of counterfeit, pirated or illegal content or products;
You will cooperate and report to CIGNAL TV, as soon as you become aware, any suspected counterfeiting, piracy or other intellectual property infringement related to CIGNAL PLAY and or other products of CIGNAL TV and its Affiliates.
You consent that CIGNAL TV reserves the right to take the necessary legal measures (the “Safety Measures”) in protecting its products / services, and in prosecuting those who engage in Piracy;
You covenant that CIGNAL TV may introduce to the CIGNAL PLAY any and all Safety Measures to detect an act or combination of acts of Piracy, such as (a) unauthorized downloading, exporting, copying, distribution and streaming of any audio-visual content in the CIGNAL PLAY, and (b) use of the CIGNAL PLAY trademark including logos, artworks, tradenames and other marks proprietary to CIGNAL TV; and
You consent that all data collected through the Safety Measures may include, without limitation, user, device, and network identification information such as, but not limited to, email address, username, hostname, MAC address, IP address, Wi-fi SSID, geolocation and organization domain information, as well as information on usage of CIGNAL PLAY.
CIGNAL TV Services Applied or Purchased through CIGNAL PLAY
Should you wish to apply for a new service or upgrade to your existing subscription, you may accomplish your application online. However, your application for new service or subscription upgrade shall be subject to your submission of certain requirements to CIGNAL TV, the availability of CIGNAL TV’s facilities to provide the service or subscription upgrade, and to CIGNAL TV’s evaluation of your application.
You shall be notified if your application for new service has been approved and will be provided with instructions regarding payments prior to service activation or subscription upgrade implementation.
When you are subscribed to a particular subscription plan that is valid for a certain period of time, you will be able to upgrade to a higher subscription even if that period has not yet expired and higher subscription may take effect immediately. While this is possible, you understand that no refund, credit, rebate, or anything similar to that would be given to you as a consequence of such upgrade.
ONBOARDING - FREE TRIAL.
CIGNAL TV may give you free trial access (the “Free Trial”) of CIGNAL PLAY, which access shall only commence by (1st) activating your profile through the CTA button (the “Start Free Trial” button); (2nd) selecting your desired CIGNAL PLAY subscription plan; and (3) completing the registration process.
Further, you agree that:
Free Trial shall be made available and be used only by CIGNAL PLAY users;
CIGNAL TV does not guarantee the Free Trial. But should it be available at the time of your registration, you shall be notified of its term and conditions;
After the expiration of the Free Trial, you will be automatically billed and charged of the amount for your chosen CIGNAL PLAY subscription plan, unless you choose to cancel based on the cancellation instructions in Section 13; and
CIGNAL TV gives you the discretion to cancel your Free Trial at any time, provided, however that such cancellation shall be done at least twenty-four (24) hours before the Free Trial period expiration.
ONBOARDING – SUBSCRIPTION.
CIGNAL TV allows you to cancel your subscription to CIGNAL PLAY at least twenty-four (24) hours prior the end of your CIGNAL PLAY subscription plan current billing period (the “Billing Period”). To cancel, go to the "Manage Plan" page on the CIGNAL PLAY App, and at the bottom left of the active plan, you will see an option to cancel the plan. Click Cancel Plan, and they will receive a confirmation pop-up; then click Ok, and the plan will get cancelled. If you want to cancel your subscription through your chosen third-party payment gateway (App Store or Google Play), navigate to your CIGNAL PLAY active plans and then cancel the subscription.
From time to time, CIGNAL TV may offer you other services for additional or change (the “Promotions”) in the contents available in CIGNAL PLAY. This offer may come in a form subscription bundle. However, CIGNAL TV gives you the time and sole discretion to avail of or not these Promotions.
CIGNAL TV automatically renews your CIGNAL PLAY subscription at the end of every Billing Period unless you have cancelled it. Payment shall be automatically billed and charged to the payment method you have chosen during (a) your registration, or (b) every start of your Billing Period.
CIGNAL TV shall bill you of the amount corresponding to your chosen CIGNAL PLAY subscription plan. Billing and payment shall be at the beginning of your subscription period. Then we shall automatically and continuously bill and charge you either weekly or monthly, depending on your chosen mode of payment, unless you have cancelled your subscription.
SUBSCRIPTION PRICE CHANGE.
CIGNAL TV shall notify you of any change in the price of your CIGNAL PLAY subscription plan. CIGNAL TV gives you the discretion to accept the same or not. In case of acceptance, we shall renew your subscription based on the existing price at the time of renewal. However, if the new price for your subscription plan is not acceptable, you may cancel your subscription accordingly.
CIGNAL TV allows you to cancel your Free Trial or Subscription to CIGNAL PLAY at least twenty-four (24) hours prior the end of your CIGNAL PLAY Billing Period. To cancel, go to the "Manage Plan" page on the CIGNAL PLAY App, and at the bottom left of the active plan, you will see an option to cancel the plan. Click Cancel Plan, and they will receive a confirmation pop-up; then click Ok, and the plan will get cancelled. If you want to cancel your subscription through your chosen third-party payment gateway (App Store or Google Play), navigate to your CIGNAL PLAY active plans and then cancel the subscription.
NO REFUND / NON-CREDITABLE.
Payment for your weekly or monthly subscription plan shall not be refundable or creditable back to you, regardless of if cancel your subscription even before the end of the current Billing Period. After cancellation, you can still continue to enjoy the services and contents in CIGNAL PLAY for the remaining time of the Billing Period.